Privacy Policy

Effective Date: April 6, 2026

Sorry Not Public ("SNP," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Sorry Not Public platform, including our website, mobile applications, and all related services (collectively, the "Platform").

1. Information We Collect

1.1 Information You Provide

  • **Account Information:** Name, email address, username, password, and profile picture
  • **Profile Information:** Bio, links, and avatar
  • **Payment Information:** Payment method details processed through Stripe (we do not store full card numbers)
  • **Content:** Posts, messages, photos, product listings, and other content you create
  • **Communications:** Support tickets, feedback, and correspondence with us
  • **Business Information:** If you operate a shop, we collect product details, pricing, and order fulfillment data

    • 1.2 Information Collected Automatically

  • **Usage Data:** Pages visited, features used, interactions, and time spent on the Platform
  • **Device Information:** Device type, operating system, browser type, and unique device identifiers
  • **Log Data:** IP address, access times, and referring URLs
  • **Analytics Data:** Performance metrics, error logs, and feature usage patterns

    • 1.3 Information from Third Parties

  • **Social Media:** If you connect social accounts (e.g., Instagram), we may receive your profile information and avatar from those platforms
  • **Payment Processors:** Transaction confirmations and payment status from Stripe

    • 2. How We Use Your Information

    We use your information to:

  • Provide, maintain, and improve the Platform
  • Process transactions and manage your wallet and SNP Coins
  • Send notifications about messages, orders, mentions, and account activity
  • Enable social features including feeds, messaging, and private channels
  • Operate marketplace and e-commerce functionality
  • Power AI agent features and personalization
  • Detect and prevent fraud, abuse, and security threats
  • Enforce our Terms of Service and content policies
  • Communicate updates, promotions, and platform changes
  • Analyze usage patterns to improve the user experience
  • Fulfill legal obligations

    • 3. How We Share Your Information

    3.1 With Other Users

  • Your profile information (name, username, avatar, bio) is visible to other users based on your privacy settings.
  • Content you post in feeds or channels is visible to members of those spaces.
  • If you operate a shop, your seller information is visible to buyers.

    • 3.2 With Service Providers

    We share information with trusted third-party service providers who assist in operating the Platform, including:

  • **Stripe** for payment processing
  • **Supabase** for data storage and authentication
  • **Communication services** for email notifications and alerts
  • **Cloud hosting providers** for infrastructure

    • These providers are contractually obligated to protect your information and only use it as directed by us.

    3.3 For Legal Reasons

    We may disclose your information if required to:

  • Comply with a legal obligation, court order, or government request
  • Protect the rights, property, or safety of Sorry Not Public, our users, or the public
  • Detect and prevent fraud or security issues

    • 3.4 Business Transfers

    If Sorry Not Public is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

    3.5 With Your Consent

    We may share your information for other purposes with your explicit consent.

    4. SNP Coins and Financial Data

  • Transaction history related to SNP Coins is stored securely on the Platform.
  • We track coin balances, transfers, and spending for account integrity and fraud prevention.
  • Payment information for purchases is processed by Stripe and governed by their privacy policy.
  • We do not sell your financial data to third parties.

    • 5. AI Features and Data

  • Conversations with AI agents may be stored to improve service quality and agent performance.
  • AI features may analyze your interactions to provide personalized responses.
  • You can delete your AI conversation history through your account settings.
  • We do not use your private messages to train AI models without your explicit consent.

    • 6. Data Security

    We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security reviews and monitoring
  • Role-based access restrictions for our team

    • While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

    7. Data Retention

  • We retain your account information for as long as your account is active.
  • If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
  • Transaction records may be retained for up to 7 years for legal and compliance purposes.
  • Backup copies may persist for a limited period after deletion.

    • 8. Your Rights and Choices

    Depending on your location, you may have the right to:

  • **Access** the personal information we hold about you
  • **Correct** inaccurate or incomplete information
  • **Delete** your account and associated data
  • **Export** your data in a portable format
  • **Opt out** of marketing communications
  • **Restrict** certain processing of your information
  • **Object** to processing based on legitimate interests

    • To exercise these rights, contact us through the Platform support system.

    9. Cookies and Tracking

  • We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage.
  • Essential cookies are required for the Platform to function.
  • You can manage cookie preferences through your browser settings.
  • We may use analytics tools to understand how users interact with the Platform.

    • 10. Children's Privacy

    The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child under 18 has created an account, we will take steps to delete the account and associated information.

    11. Screenshot and Privacy Protection

  • The Platform may detect and log screenshots taken within certain private channels as a security and privacy measure.
  • Privacy screen features may blur content when the app is in the background to protect sensitive information.
  • These features are designed to protect the privacy of all community members.

    • 12. Third-Party Links and Integrations

    The Platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you interact with through the Platform.

    13. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

    14. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes through the Platform or via email. The "Effective Date" at the top of this policy indicates when it was last updated. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

    15. Contact Us

    If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Platform support system or reach out to our team directly.

    By using Sorry Not Public, you acknowledge that you have read and understood this Privacy Policy.